Identify and eliminate operational waste in your business processes, and apply technology to improve profitability.
Improving processes to reduce waste and improve efficiency is a core part of the business analysis skillset. Whether you’re considering a full digital transformation programme across a whole business area, or just want to get a specific processes working better for you, I can help.
Inefficiency and waste can take many forms within business processes. I can work with you and your people to examine how things are working today and where inefficiency exists. This could involve interviews or workshops, observing processes in action, or reviewing data and documents.
Many issues can be resolved by deploying the right technology. This might include putting in place controls (e.g. around data entry by system users), automating steps or decisions currently performed manually, or tracking the timely completion of tasks.
Choosing the right technology often means striking a balance between the value provided by features, the ease of adoption, and the one-off and ongoing costs that will be incurred. I can help you identify and weigh the options to find the best solutions for your needs and situation.
LEAN approaches